How to Contact Us for Support

To receive the fastest support, select the contact option in the section below which best matches your questions.

• Business Registration Questions
  • Registration, Reinstatements, etc.
    • [email protected]
• Annual Report Filings
  • Filings, Reinstatements, Requalifications, etc.
    • [email protected]
• Notary Questions
  • Registrations, Renewals, Confirmation, etc.
    • [email protected]
• Website Technical Issues
  • Unexpected site errors, timeouts, etc.
    • [email protected]
• Other Questions
  • Questions not matching any of the main categories above
    • Division contact directory
    • Phone: 919-814-5400

Provide Details

If you are reporting technical issues with the website, provide as many of the details shown below as you can:

• A clear description of the problem.
• Time the issue occurred.
• Steps to reproduce the issue (if possible).
• Your device and browser information. Let us know which browser you are using (Edge, Chrome, Safari, etc.) and the operating system (iOS, macOS, Windows 11, etc.).
• Screenshots or screen recordings (optional, but helpful).
  • If possible, avoid cropping screenshots. If you need to crop the screenshots for privacy, security, or other reasons, please include as much of the browser window as possible in the screenshot and include the system clock time in your email.